61. Three methods for promoting change are interpersonal, team, and organizational methods.
ANS: T
AACSB Analytic | Operations Management
62. Three interpersonal methods that have proven important in overcoming resistance to change are: empathy and support, communication, and participation and involvement.
ANS: T
AACSB Analytic | Operations Management
63. Introducing a specific change, such as a new software system, is the primary objective of survey feedback.
ANS: F
The primary objective of survey feedback is to improve relationships through a process of information sharing.
AACSB Analytic | Operations Management
64. Because of its value in organizational diagnosis, survey feedback often is utilized as part of large-scale, long-term change programs in combination with other approaches and techniques.
ANS: T
ANS: T
AACSB Analytic | Operations Management
62. Three interpersonal methods that have proven important in overcoming resistance to change are: empathy and support, communication, and participation and involvement.
ANS: T
AACSB Analytic | Operations Management
63. Introducing a specific change, such as a new software system, is the primary objective of survey feedback.
ANS: F
The primary objective of survey feedback is to improve relationships through a process of information sharing.
AACSB Analytic | Operations Management
64. Because of its value in organizational diagnosis, survey feedback often is utilized as part of large-scale, long-term change programs in combination with other approaches and techniques.
ANS: T
AACSB Analytic | Operations Management
65. Team building is a process by which members of a work group or team are picked because they all have a similar personality.
ANS: F
Team building is a process by which members of a work group or team diagnose how they work together and plan changes to improve their effectiveness.
AACSB Analytic | Operations Management
66. Team building begins when members recognize a problem.
ANS: T
AACSB Analytic | Operations Management
65. Team building is a process by which members of a work group or team are picked because they all have a similar personality.
ANS: F
Team building is a process by which members of a work group or team diagnose how they work together and plan changes to improve their effectiveness.
AACSB Analytic | Operations Management
66. Team building begins when members recognize a problem.
ANS: T
AACSB Analytic | Operations Management