106. Ford
Motor Company has just announced that it will be laying off 10 percent of its
manufacturing workforce, with layoff decisions based upon supervisor's
evaluation of employee performance (i.e., the more poorly performing workers
are to be laid off). Supervisors should be careful to avoid ____ in their
judgments about employee performance if they hope to avoid charges of
discrimination or wrongful discharge by disgruntled employees.
|
a.
|
the fundamental attribution error
|
|
b.
|
the self-serving bias
|
|
c.
|
the self-fulfilling prophecy
|
|
d.
|
projection
|
ANS: A
107. For
high-status employees, supervisors are more likely to attribute effective
performance to:
|
a.
|
external causes
|
|
b.
|
internal causes
|
|
c.
|
the situation
|
|
d.
|
other people
|
ANS: B
108. For
low-status employees, supervisors are more likely to attribute ineffective
performance to:
|
a.
|
the situation
|
|
b.
|
external causes
|
|
c.
|
internal causes
|
|
d.
|
other people
|
ANS: C
109. Some
cultural differences exist in the fundamental attribution error. For example,
in North America, this type of error would be underestimating external causes
and overestimating internal causes. In India, the common attribution error is:
|
a.
|
the situation
|
|
b.
|
underestimating external causes and
overestimating internal causes
|
|
c.
|
overestimating external causes and
underestimating internal causes
|
|
d.
|
overestimating external and internal
causes
|